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Social Analytics Framework for Marketing and Sales Effectiveness [Infographic] by Awareness, Inc

This framework prepared by by Awareness, Inc allows marketers to take advantage of ‘big data’ in a big way, providing a guide to turning social data into a business asset.

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Customer Lifetime Value

Hot marketing acronyms: What is CLV – Customer Lifetime Value?

CLV is the acronym for Customer Lifetime Value – probably one of the mots important marketing metrics, yet the concept is used only by the most professional marketers. In marketing, customer lifetime value (CLV), lifetime customer value (LCV), or lifetime value (LTV) and a new concept of “customer life cycle management” is the present value [...]

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Open Rate related to email marketing

Hot for Marketing: Open Rate relevant for Email Marketing

Open Rate is arguably not a very reliable metric for benchmarking your email marketing success. However over time your Open Rate (OR) does provide you with an indication of how attractive your messages is perceived by your recipients. Acronyms and definitions – email marketing Open rate definition relating to email marketing Open rate can only [...]

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Hot marketing acronyms: What is RFM – Recency Frequency Monetary?

RFM stands for Recency, Frequency and Monetary Value. Recency – When was the last order? Frequency – How many orders have they placed with us? Monetary Value – What is the value of their orders? It has been used by direct marketers for over 40 years as a segmentation tool to increase Return on Marketing [...]

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