Webinar: Boost customer loyalty through social media

This 2 hour free webinar is aimed at retailers and FMCG’s with a formal loyalty marketing program in place and organizations contemplating setting up a loyalty marketing program. The webinar is relevant for both loyalty marketers with and without a card program.

Webinar: How to measure customer experience to improve customer loyalty and retention

The value of establishing and tracking customer loyalty and engagement is that they provide some effective leading indicators into how your customers are going to behave, and behavior is more important than attitude.

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