Webinar: A practical crash course in becoming the company people love to recommend.
This webinar takes place on 18 August 2015 at 09:30h GMT | 10:30h CET
In this webinar you will learn proven ways that not only will make your customers listen – but also make them tell about you to all their friends.
Traditional marketing is dying. It’s getting more and more difficult to get the attention of consumers. In the old days, companies broadcast their message to their customers through slick ads and sales people. But consumers got tired of listening. Now the customers are talking. They are talking to each other, their friends, colleagues, and family members. Unless you give them something worth talking about, they will not be talking about you or your product.
During this webinar presented by the customer experience expert J. Christian Andersen you will hear about:
- Introduction to Net Promoter Score® methodology – The one number you need to grow – used by top brands.
- The five steps to Customer Nirvana that have become the touchstone and blueprint for everything we do.
- Codifying LEGO and other world brands in the search for excellence. I’ll show exactly what to copy and how to apply it.
- What type of leadership is needed for the business world of tomorrow? I will propose a new breed of leader who wants not only to be the best in the world, but also the best for the world!
Attend this FREE webinar on 18 August 2015 at 10:30 CET
See what time begins in your time zone.
GMT 09:30h – London, Lisbon | CET 10:30h – Berlin, Copenhagen, Madrid, Paris | EET 11:30h – Bucharest, Cairo, Sofia | IST 15:00h – Bangalore, Delhi, Mumbai
About the speaker: J. Christian Andersen
J. Christian Andersen is the co-founder of Relationwise and author of two books. He has presented numerous talks and workshops and advised leaders on how to make their company the one people love to recommend. Lately one of his customers said; “I highly recommend Christian. In just one hour we received the necessary, unconventional advice we needed in order for us to get started in mobilising our customer ambassadors.”
Real-time customer insight dashboards for customer centric business leaders. Relationwise was founded in Denmark and won a national entrepreneurial prize for “best business plan and concept”. The company has been featured in Børsen (the Danish equivalent to The Economist), and both small and large international customers have placed their trust in it’s capacity and experience. We at Relationwise can’t change the world on our own. We change it together with a number of leaders from all over the world from US, UK, India and Australia. Will you be the next?