Free Webinar: How to measure customer and employee satisfaction

Webinar: How to measure customer and employee satisfaction with eNPS and NPS2018-04-30T01:07:14+00:00

Webinar: How to measure customer and employee satisfaction with NPS – Net Promoter Score.

Join this net promoter score webinar to learn how to effectively measure customer satisfaction and employee satisfaction.

This webinar (online session) takes place on 24 May 2018 at 09:30 BST | 10:30 CEST

Get inspiring and hype-free stories on why happy employees create more happy customers.

From the comfort of your computer or mobile device, you will get practical tips on how to use eNPS to measure employee satisfaction and NPS – Net Promoter Score to measure customer satisfaction.

During this online session, our eNPS and NPS – Net Promoter Score expert speaker J. Christian Andersen will talk about:

  • Why it’s all about people and how a happy culture translates into better business performance and happier customers
  • How to use Net Promoter Score® methodology – used by top brands such as LEGO, Apple and businesses of all sizes.
  • Codifying LEGO and other world brands in the search for excellence. You will see exactly what to copy and how to apply it.

This webinar is ideal for both marketers and HR professionals looking for a short-cut to growth and increased profitability.

Attend live (24 May 2018) and get the “It’s all about people” book for free!

The webinar takes place at 09:30 WEST (Lisbon, London) 10:30 CEST (Amsterdam, Berlin, Copenhagen) 10:30 CAT (Kigali, Maputo) 11:30 EEST (Sofia, Bucharest, Kyiv) 11:30 EAT (Nairobi, Kampala, Johannesburg). Click here to see other time zones

It's all about people book - Net Promoter Score Webinar

When you attend the live webinar, you will receive a free digital copy of the book “It’s all about people“. The book is delivered to you after the webinar has taken place.

Should you fail to show up for the live event (webinar), you will be given access to the webinar recording and offered to purchase the book.

About the Speaker: J. Christian Andersen

Net Promoter Score Webinar - J. Christian AndersenJ. Christian Andersen is the co-founder of Relationwise and author of several books. He has presented numerous talks and workshops and advised leaders on how to make their company the one people love to recommend. Lately one of his customers said; “I highly recommend Christian. In just one hour we received the necessary, unconventional advice we needed in order for us to get started in mobilising our customer ambassadors.”

Complete the form below to register for free and get the book

Attend this FREE webinar on 24 May 2018 at 09:30h BST / 10:30h CEST

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About Relationwise (

Real-time customer insight dashboards for customer-centric business leaders. Relationwise was founded in Denmark and won a national entrepreneurial prize for “best business plan and concept”. The company has been featured in Børsen and both small and large international customers have placed their trust in its capacity and experience. Relationwise uses the Net Promoter Score® as a foundation for how their software measures customer satisfaction.

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